Well this is just an addendum to our recent computer troubles. We officially we able to fix them this morning after the return of our now fully working shop PC. We failed to upgrade the old Windows XP machine so that it was capable of being used although we may still make it a backup machine once we've added extra ram.
As you may know our PC runs all aspects of our business whether its point of sale or the website so when it went down we weren't even capable of stock control which has lead to a delay in us getting in our deliveries. This however is about to come to an end. Deliveries should resume for Thursday morning.
As for the backlog that has built up in terms of websales I just want to apologise. Its been a hell of a fortnight and I will be working as hard and as fast as I can to get your orders processed found and posted over the next week.
All the best, Kristian Barry.
P.S. Please remember to ring the shop with any customer services queries as we don't do any customer services via our online forums or by email. 02921328434. We can give you an update on your order then.
Urgent Customer Notification! ( 2016-10-21)
Early Wednesday morning our main PC suffered a catastrophic failure which caused us to be shut the whole of Wednesday with yesterday being mostly trying to get an extremely old Windows XP Computer with an early version of our Point Of Sale programme to run. I have managed to now get it to work and access the internet however it has neccessitated a delay in getting an order in from Diamond for this week. Whatever took down our PC also rendered our Wireless Modem unuseable so its been a fun few days. Anyone with any outstanding web orders I would ask a bit of patience as we still haven't been able to gain access to our payment gateway yet as its internet protocols are not compatible at this moment with the PC I am using. I'll keep you guys and gals updated while I sort this out. Anyone wanting to check on an order please do by ringing the shop during working hours. between 10.30am and 6pm on 02921328434. Luke if you read this message I left my phone at a friends and they aren't back from their holidays for at least another 10 days and I could use your computer expertise. Anyone wondering why they can't get hold of me via my mobile is on notice for the same things. You can only contact me directly at the shop.
Birthday Sale at Comic Guru! Now until stocks last. ( 2016-10-18)
Anyone buying anything at all from Comic Guru will qualify. For every £50.00 spent you will get to choose a free DVD from a selection of hundreds. The mean average for value for the DVD's is £20.00 and includes Box Sets and many rare or impossible to find DVD's.
Its first come first served and the offer will continue while stocks last.
You Are Cordially Invited To The 13th Comic Guru Annual Birthday Bash! ( 2016-10-03)
As we do every year we are inviting our members and their partners, wives, significant others and friends to our Birthday Party on the 8th October 2016. It will begin around 7.30pm and run through until 4am approx the next day for those with the stamina.
There will be food and drink on offer. The shop will be celebrating its 13th year in operation and I will be celebrating my 45th Birthday on this planet. Also as a way of celebrating our birthday and any birthdays of members we miss during the year we are offering huge one off discounts on the night for those wishing to celebrate and treat themselves.
Discounts on offer will include:
Anyone spending £300.00 will be given a credit to be used on the night for an extra £200.00 off whatever they choose.
Anyone Spending £200.00 will be given 25% off their bill when they come to total up at the counter on the night. I will include any customer who chooses to empty their box on the night as well.
Anyone spending £50.00 or more on the night will get to choose from a large array of DVDs and get a free DVD of their choice. There are even TV Box Sets included so first come first served on those ones.
Although we will be providing alcohol, non alcoholic drinks and food on the night if anyone wants to bring a bottle to help add to the festivities then they are more than welcome. I am sure knowing you guys that there will be many complaining about the lack of lager or beer. LOL. You have been warned in advance.
Our Birthday Sale will start the following Monday where we will be offering free DVDs for every £50 pounds spent on comics within the shop. Members will have the option of getting the best stuff first.
I want to thank those loyal customers and friends who have made another year of Comic Guru possible. Thank you.
Kristian Barry www.thecomicguru.co.uk
Warning! We currently have the highest amount of stock not picked up by Standing Order customers in Comic Gurus 13 year history. Without credit myself I can no longer afford to sustain that level of loss regarding lapsed customers. Anyone who does not contact us by Monday 10th October 2016 (to arrange the clearance and payment for what remains of their standing order) will have their account summarily suspended and a final value fee created for all the value of their box. This fee along with any and all personal details held on file will be handed over to a Debt Collection Agency and the people in question will have their details handed over to Experian and Equifax to be placed onto their credit file. This will lead to increased costs and a loss of credit rating. I urge those who are ignoring the issue to think again and begin the process of amicably paying off the money owed to Comic Guru or I will have no choice but to go down this route. I genuinely hope it doesn't come to this. Whether we are friends or not I must take the correct actions in order to maintain my business. I apologise if this causes offence.
Happy Cardiff Pride! ( 2016-08-13)
For those taking part in Cardiff Pride why not pop by and check out our Class Comics selection of Gay/Bi Erotica comics.
Just check out the Class Comics section of the website for descriptions and covers. Not for under 18s however.
Price Increase Information ( 2016-07-29)
Right now I have our bill from Diamond and having calculated their increase it works out at 15% across the board.
I think however that will mean an immediate rise for $2.99 and $3.99 comics but we at Comic Guru have decided to cap all the other price points at their current values pending any major fluctuations Dollar to Pound. This will mean that the prices will be £2.30 and £2.99 respectively for those comics and all the others will remain as they are. Standing order discounts will still apply across the board and be applied at the checkout for members in the shop as per usual.
We will see how these prices stand and see if we remain profitable enough to leave them at that level. I'll keep you informed if there should be any change one way or another. Obviously if the pound rallies against the dollar and prices drop down at Diamond we will put them back where they belong.
All the best, the Comic Guru Team.
Price Increases ( 2016-07-12)
To everyone who voted to leave the EU this is as a direct result of your stupidity. Well Done.
It seems the recent falls in the value of the pound to the Dollar has forced Diamond UK to increase the price of their comics between 20 and 25%.
I think the situation is still incredibly volatile but cannot afford to absorb the cost of these increases so this will inevitably lead to an increase in comic prices across the board. I don't know when those prices will become the new regime as its based on what our Diamond Billing will be. Once we see the actual prices we are charged combined with any discounts we have achieved we will know how severe the whole situation is.
We will endeavour to offer the best value for our Comics customers worldwide and will announce specifics as and when we have them.
All the best, Kristian Barry
Customer Services Announcement. ( 2016-06-15)
Apologies for the delays in recent websales but I have sprained the neck ligaments and its cut down on the amount of physical work I have been able to do. Although most orders have been posted it means I have not been able and well enough to complete the more complicated orders.
Don't worry though I'm already feeling better and hope to put a lot more of these more difficult to find websales to bed shortly. Any problems then don't hesitate to give me a ring on 02921328434. Remember all our customer services is done on that phone number. We do no Customer Services via Email.
All the best, Kristian Barry
Customer Services Announcement! ( 2016-02-06)
This is just one of those periodic reminders to our customers that we don't do any Customer Services via Email or on any of our Facebook pages etc.
If you need to ask questions or check on the progress of an order then you should ring us on 02921328434 during working hours 10.30am to 6pm Monday to Saturday.
Although we are open on Sunday, Nathan is not qualified to answer any of your actual order queries. He only works one day a week and its a Sunday.
I will be happy to answer any of your questions and to give you updates on any outstanding orders.
All the best, Kristian Barry and the Comic Guru Team.
Merry Christmas From All At Comic Guru! Nadolig Llawen. ( 2015-12-24)
For those not in the know around the world who use our services Nadolig Llawen is the Welsh form of Merry Christmas.
Today is Christmas Eve 24/12/2015.
I am about to take my Annual Leave and barring accidents is the only time off I get per year. I wanted to wish everyone a very Merry Christmas and a prosperous and loving New Year. Please take the time rest and recouperate if you can and spend time with your family as well. Those who don't seek out the company of friends and remember to have a fun time. Life is way too short to stress about the little things.
In terms of the shop I'd like to assure people we will be opening over the festive period and into New Year. James and a few volunteers will be keeping us open and running while I'm away. Today is our last attempt to find websales until we return around the 27th of December. What I have decided to do this year is to refund everything we can't find and send everything off today so that it clears the decks for the New Year. Apologies for the items we haven't been able to find in the time.
We also have an announcement as well. Because of the ongoing Cardiff Developement the building we now occupy is coming down at some point in the near future. We have found two possible replacements and hopefully we will end up in one or both of them in the coming New Year. Neither is very far away and I will keep everyone apprised when I hear something more concrete.